All systems are operational

About This Site

Experiencing issues? Please log a support request via our online portal or via email to

Past Incidents

Thursday 23rd June 2022

No incidents reported

Wednesday 22nd June 2022

No incidents reported

Tuesday 21st June 2022

API Third Party Issue

08:00 We are aware of a small number of clients having issues reaching our services, we believe this to be related to a third party connectivity issue but our team are investigating and we will update again as soon as we have confirmation.

08:17 We’ve now analysed the issues from this morning and confirm the fault affected customers using ISPs who do not have a BGP peering relationship with us. General traffic passed through the DDOS protection service Cloudflare who had a network issue between 7:57 and 8:20 BST today. As a major provider this is unusual and unlikely to reoccur but we will be monitoring their updates for any follow up actions that may be necessary.