Tuesday 21st June 2022

API Third Party Issue

08:00 We are aware of a small number of clients having issues reaching our services, we believe this to be related to a third party connectivity issue but our team are investigating and we will update again as soon as we have confirmation.

08:17 We’ve now analysed the issues from this morning and confirm the fault affected customers using ISPs who do not have a BGP peering relationship with us. General traffic passed through the DDOS protection service Cloudflare who had a network issue between 7:57 and 8:20 BST today. As a major provider this is unusual and unlikely to reoccur but we will be monitoring their updates for any follow up actions that may be necessary.